Delivery Rates

Delivery Rates

Return Policy

SaharaKraft offers a 5 days return policy for products sold on our platform. If something goes wrong with an eligible product and you notify us within 5 days of receiving the item, we will help you to reach a satisfactory resolution such as a return for replacement, exchange, or refund.

For a product to be returned it has to meet one of the following conditions:

  • wrong product
  • Damaged product
  • Defective product
  • Incomplete product parts

After 5 days, our return policy expires and refunds/returns/exchanges are no longer covered. However, if you are dissatisfied with an item for any reason and the return policy has expired, you can still contact us and we will try to help if we can.
Note: All returns will go through quality check before a satisfactory resolution can be reached.

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